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Profile field issue (Facebook) Empty Profile field issue (Facebook)

Post by pwnsomewin on Sun 12 Jul 2015, 7:38 pm

More of an issue then a suggestion, but in the profile editing page there's two fields for Facebook.
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Post by Brandon on Sun 12 Jul 2015, 8:51 pm

Topic split into a new topic and moved to the other problems section of the support section ~Brandon


What do you mean?

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Post by Brandon on Mon 13 Jul 2015, 8:06 am

Hello pwn,


I just so happen to take a look into it, I checked my profile then yours in the admin panel, there is indeed 2 Facebook fields! How wierd!


I will have a look into it and see what I can do. Just be aware we (the administrators) didn't add this.


Topic marked Pro-Admin!


Edit: I just took a look into the section of the admin panel that deals with profile fields, I deleted one of the Facebook fields, though I do not know how it got there. My guess is that Forumotion sent an update to change up their system, when they did, it added a 2nd profile field and the other remained there because they couldn't remove it (it needs to be done in the admin panel). The 1st field was their original one, BD has been around since 2011, our service provider/server Forumotion (FM) has made a ton of changes since then.


Anyhow this issue should be solved now and you should only have 1 profile field. I am marking this working on while we await confirmation from you.


May you confirm for us that the 2nd Facebook field has been removed? If not may you clear your cache and cookies and try again.


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Post by tester12 on Mon 13 Jul 2015, 4:52 pm

Thanks for the help in solving this issue Brandon.


@pwnsomewin , the 2nd Facebook field should be gone and the problem solved. May you confirm its solved on your end.


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Post by pwnsomewin on Mon 13 Jul 2015, 5:11 pm

Oops, missed the support forum.

But yup, it's looking good!
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Post by Brandon on Mon 13 Jul 2015, 5:27 pm

Solved?

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Post by pwnsomewin on Tue 14 Jul 2015, 10:21 am

Yup, it's solved!
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Post by tester12 on Tue 14 Jul 2015, 5:12 pm

Topic solved --> Topic moved to other problems archive ~ tester12

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