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[Official Statement] Possible Forum slowdowns and/or maintence pages Empty [Official Statement] Possible Forum slowdowns and/or maintence pages

Post by Brandon Sat 04 Jul 2015, 1:04 pm

Hello everyone,


Just wanted to create this topic to inform everyone on the site that there is a small possibilty of some slowdowns and/or maintence pages on the BD at certain times. This is due 100% to scheduled Forumotion (our hosting provider/server) maintence to their servers. This is not specific to Broadcasting Duo and beyond our control.


We don't expect there to be much trouble and nothing that could impede the site's daily activites. Just wanted to make everyone aware in case you do experience them.


The maintence is scheduled to contiue for  a couple weeks or so. We will do our best to keep you updated of any potential progress or issues that could effect BD. We  apologize for any inconviences.


If you have any issues or problems that you would like us to look into or need help with in relation to this issue, please fill out the following form (by copying and pasting it) in your post:

Code:
[b]What is the issue?:[/b]
[b]Description of the issue (in detail):[/b]
[b]Screenshot of the issue:[/b]
[b]Date you expereinced the issue:[/b]
[b]Time you experienced the issue:[/b]
[b]Any additional notes/comments (optional... Only if you want to add something that is not asked above):[/b]

This will look like (when posted):

   
What is the issue?: Your answer here
Description of the issue (in detail): Your answer here
Screenshot of the issue: Your screenshot goes here
Date you expereinced the issue: Your answer goes here
Time you experienced the issue: Your answer goes here
Any additional notes/comments (optional... Only if you want to add something that is not asked above): Any additional notes or comments you may have, go here.


If you can't fill out a certain field please DO NOT remove it or alter the format of the form but simply put N/A (Not Available/ Not Applicatible).


Edit: We just found out Forumotion is having some Network issues that began last night, due to this the on-site image uploader here on BD also will not work temporarily. When  sending private messages you may also get a white screen. No estimated date of it being fixed has been given by Forumotion yet. We will do our best to keep you informed though.


Again our apologies for any inconvience.

Regards,
-The Broadcasting Duo Team


Last edited by Brandon on Sun 09 Aug 2015, 10:29 am; edited 2 times in total
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[Official Statement] Possible Forum slowdowns and/or maintence pages Empty Re: [Official Statement] Possible Forum slowdowns and/or maintence pages

Post by tester12 Sat 04 Jul 2015, 6:04 pm

Thanks for the heads up Brandon. Wink


Guys if you experience any issues, please just post here, please be sure to include the form provided by Brandon.
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[Official Statement] Possible Forum slowdowns and/or maintence pages Empty Re: [Official Statement] Possible Forum slowdowns and/or maintence pages

Post by Brandon Sat 04 Jul 2015, 6:12 pm

No problem Wink.

I also have an update from Forumotion for you all: The image icons and private message white issues have been resolved.

There is now only a small possibility of slowdowns due to the originally scheduled maintence work. Smile

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[Official Statement] Possible Forum slowdowns and/or maintence pages Empty Re: [Official Statement] Possible Forum slowdowns and/or maintence pages

Post by Brandon Wed 22 Jul 2015, 7:59 am

Hey guys,

Just wanted to inform you all we may experience some maintence pages and/or slowdowns on July 27th as Forumotion performs scheduled maintence on its database and server. Please do not be alarmed and know it is just our service provider performing work and is 100% beyond our (the Administrators at BD) control. We apologize for any inconviences this may cause.


Regards,
-Brandon ~ Broadcasting Duo Founder
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[Official Statement] Possible Forum slowdowns and/or maintence pages Empty Re: [Official Statement] Possible Forum slowdowns and/or maintence pages

Post by Brandon Sun 26 Jul 2015, 8:17 am

Brandon wrote:Hey guys,

Just wanted to inform you all we may experience some  maintence pages and/or slowdowns on July 27th as Forumotion performs scheduled maintence on its database and server. Please do not be alarmed and know it is just our service provider performing work and is 100% beyond our (the Administrators at BD) control. We apologize for any inconviences this may cause.


Regards,

-Brandon ~ Broadcasting Duo Founder


This is tommorow Wink. Be prepared for slowdowns and maintence pages. We are crossing our fingers for us to be unaffected, but prepared for it, just in case.


Again, this is beyond our control. We apologize in advance for any inconviences.

Regards,
-The Broadcasting Duo (BD) Administration
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[Official Statement] Possible Forum slowdowns and/or maintence pages Empty Re: [Official Statement] Possible Forum slowdowns and/or maintence pages

Post by Brandon Sat 15 Aug 2015, 10:01 am

Hey everyone,


Just wanted to let you all know, the issues should be resolved now. Forumotion says they finished their maintence and their recent issues have been resolved. Smile


We appreicate your patience through the above issues. You are the best. Very Happy


Topic marked solved and locked ~ Brandon


A mod may move this when ready. Wink
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[Official Statement] Possible Forum slowdowns and/or maintence pages Empty Re: [Official Statement] Possible Forum slowdowns and/or maintence pages

Post by tester12 Sat 15 Aug 2015, 11:22 pm

Topic solved-->moved to other problems archive. ~ tester12
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