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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Empty Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)

Post by Brandon on Tue 13 Jan 2015, 8:30 am

First topic message reminder :

Hello everyone,

We realize that we have installed a new Chat box on Broadcasting Duo (BD) and that this new chat box will take some learning. We also realize it will take some tinkering to get working 100%. We are committed to solving, fixing any problem, answering any questions, resolving any concerns, adding as many suggestions as we can. All this can be placed in this thread. Report any glitches in the software as well so we can fix it. Remember if you do not tell us something wrong, then we can not fix it.


The updated and current list of bugs is:
Known bugs wrote:- Online list broken Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
- Merge message option broken  - (FEATURE REMOVED)
- Archives turning themselves on and off. Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
- disable timeout a bit sketchy Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
- possible PM problems, should be fine, but don't discuss any really private matters. Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
- The dropdown list that appears when right clicking a username is broke. Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
- hooks and plug ins making use of hooks do not work. Hooks have been removed for now. - (FEATURE REMOVED)
- The chatbox is experiencing a glitch when using the Mozilla Firefox browser. It is a FireFox related issue. LG (AWC) Admin is working on it. Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
-Chatbox messages not appearing in the chat (only a black bar with the time and username). Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
-Sound feature asks your browser to download an un necessary add on. - (FEATURE REMOVED)
-When chatting in another chatroom (or tab) messages appear in the public chatroom instead. Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
-Chatbox buttons not appearing in awc (Broadcasting Duo Specific issue). Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
-Chatbox Commands do not work Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
-Bot Messages (Who has entered/left) the chat do not work Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
-Tabs glowing orange when there are unread message does not work Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11
-'Smilies'/ 'Smiley's' button do not work as intended Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Solved11

When reporting a bug/glitch about Broadcasting Duo's chatbox please include as much of the following information as possible, if you are on a computer (and not on a tablet, mobile device) then please copy and paste the form below into your (report) post:


Code:
[b]Feature that is experiencing the problem:[/b]
[b]What browser (FireFox, Internet Explorer, Google Chrome, etc.) or device (PC, Mobile, Tablet, etc) are you using:[/b]
[b]Time you experienced the problem:[/b]
[b]Date you experienced the problem:[/b]
[b]The last time you experienced the problem:[/b]
[b]A detailed description of the problem:[/b]
[b]A screen shot of the problem:[/b]
[b]Any other notes or worthwhile comments/information (OPTIONAL, only if you feel you have some additional information not covered by the above):[/b]

Please report all things that are not working or acting right, try to include all or as much of the information (or copy and paste the form) as you possibly can. Every bit of information helps.

Thanks ~Brandon


Last edited by Brandon on Thu 25 Jan 2018, 1:01 pm; edited 13 times in total

_________________

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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
Broadcasting Duo Resources:
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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Empty Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)

Post by Brandon on Thu 12 Mar 2015, 3:46 pm

The Smiley issue has been resolved!

The best part is it is only 1 button. A big thank you to AWC'S Admin and developer LGforum for personally taking the time to figure out a permanent solution to this problem. Many thanks to him.

Thank you to all the users who filed reports, this is the new effiencent way to file reports from here on out. Very Happy

Regards,
-Brandon

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Sincerly Broadcasting Duo Founder,
Brandon

Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
Broadcasting Duo Resources:
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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Empty Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)

Post by Brandon on Wed 15 Apr 2015, 9:53 pm

Hello everyone,

I am happy to announce our AWC Chatbox has been re-styled once again. Now I know it techinally has been for awhile, but we have finally fixed a slight bug with the styling that was preventing the chat background from being black. This has been resolved and chatting should now be much much easier. Not to mention it looks just as pretty as it did before Very Happy. Special thanks to Ange Tuteur who provided so much for this styling Smile.

I believe that may just be all the bugs, this topic will of course remain open in case you happen to find anymore. Wink

Enjoy chatting!

-Brandon

_________________

Sincerly Broadcasting Duo Founder,
Brandon

Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
Broadcasting Duo Resources:
Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Social10Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Social11Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Youtub13Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Rulebo13


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Post by 1mtvfan on Thu 16 Apr 2015, 12:43 am

hope it's working straight again
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Post by tester12 on Sat 18 Apr 2015, 3:06 pm

@1mtvfan wrote:hope it's working straight again

Well techinally it has been 'working' correctly for some time now... atleast a month. It was just a re-design that was being worked on Smile.

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I am tester12, I was formely known as a support moderator, but I am now the site's only Super Moderator, please feel free to pm me if ever need anything, have any questions or require a staff member.

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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Empty Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)

Post by Brandon on Wed 02 Nov 2016, 10:52 pm

Hey guys,

A new version of our awc chatbox came out today (awc version 2.1), I decided to add it right away since the changes and features in this new version are actually mild and therefore less likely to have too many bugs in it.

If you notice anything not working right or not working as it should, then please let me know in this topic as it could possibly be a bug with the new version and if I confirm it, then I want ro pass it on to the developer so he can fix it.

Ok, thanks in advance guys and enjoy the new version! Smile

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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
Broadcasting Duo Resources:
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Post by 1mtvfan on Wed 02 Nov 2016, 11:35 pm

no issues for me yet
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Post by Brandon on Mon 21 Nov 2016, 11:10 am

Are the other chatroom (vip, etc) not working properly for anyone else as well?

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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Empty Re: Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC)

Post by Brandon on Thu 16 Mar 2017, 5:18 pm

Hey everyone,

As you may or may not have noticed, our awc chat is down for the time being. We are not sure why at this point in time, however, it does seem to be something on the developers end. We have contacted the developer, but have not heard anything back yet.

We are going to continue to monitor the problem and will let you guys know if we get any updates on it.

We apologize for any inconvience this may cause and we ask that you remain patient as we await the resolution of the issue.

-Brandon and the Broadcasting Duo Administration

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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
Broadcasting Duo Resources:
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Post by 1mtvfan on Thu 16 Mar 2017, 5:31 pm

works fine on my Firefox
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Post by Brandon on Fri 17 Mar 2017, 9:02 am

Really?

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Post by 1mtvfan on Fri 17 Mar 2017, 10:03 am

yes really
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Post by Brandon on Tue 21 Mar 2017, 3:09 pm

Well it doesnt work for me on firefox. Sad

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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
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Post by Brandon on Thu 25 Jan 2018, 1:01 pm

As it is un likely our chatbox will be coming back anytime soon (the developer of the AWC Chatbox we had been using has closed his site and seems to have gotten away from coding stuff), I will go ahead and mark this solved and then archive it.

Topic solved and archived ~ Brandon

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Chatbox Box Glitches, Support and Suggestions (ONLY TOPIC) - Page 2 Brando10
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